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isabella
Level 7

Site Advisor not visible in the toolbar

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i already installed and uninstalled McAfee siteadvisor from my laptop three times and still i think it doesn't installed properly. Because the plug-in is still not visible in the toolbar and whenever i search using yahoo, i still cannot see any McAfee icons beside the search results. I am using Vista Home Edition. I hope somebody will help me to this matter. Thanks.

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1 Solution

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Hayton
Level 18

Re: Site Advisor not visible in the toolbar

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Have you tried updating Firefox? You have the latest update in the v3.x series, but it may be that SiteAdvisor is no longer fully backward-compatible with the older versions. That's just speculation, though. First, check that the SiteAdvisor plug-in is enabled - go into Tools-->Add-ons-->Plugins and see what version of SiteAdvisor is listed and whether it's Enabled.

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6 Replies
Hayton
Level 18

Re: Site Advisor not visible in the toolbar

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Which browser are you using?

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isabella
Level 7

Re: Site Advisor not visible in the toolbar

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mozilla firefox ver.3.6.23

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Hayton
Level 18

Re: Site Advisor not visible in the toolbar

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Have you tried updating Firefox? You have the latest update in the v3.x series, but it may be that SiteAdvisor is no longer fully backward-compatible with the older versions. That's just speculation, though. First, check that the SiteAdvisor plug-in is enabled - go into Tools-->Add-ons-->Plugins and see what version of SiteAdvisor is listed and whether it's Enabled.

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isabella
Level 7

Re: Site Advisor not visible in the toolbar

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it works! i updated firefox, and saw mcafee add-on in the toolbar. thanks!

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JaiPrakash
Level 12

Re: Site Advisor not visible in the toolbar

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Great !!! Glad that you are OK now  . Please do let us know if any other issues .

Thanks

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JaiPrakash
Level 12

Re: Site Advisor not visible in the toolbar

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Hi,

It appears like this issue needs some more diagnostics, I have sent you an e-mail requesting for more details on the same. Kindly have it replied so that we can help you better on this issue.

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