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loutul
Level 9
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Message 1 of 23

Since installing McAfee my pc is incredibly slow

I installed McAfee last night and since then my pc is incredibly slow. Any ideas on why?

22 Replies
exbrit
Level 21
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Message 2 of 23

Re: Since installing McAfee my pc is incredibly slow

What's the name of the McAfee suite that you installed, whet operating system is this and does your machine exceed the minimum system requirement?

Below are the Minimum System Requirements for lowest suite available).

Supported Operating Systems

  • Windows Vista SP1 (32-bit and 64-bit)
  • Windows 7 (32-bit and 64-bit)
  • Windows 8 (32-bit and 64-bit)
  • Windows 8.1 (32-bit and 64-bit)
  • 1GB RAM for Vista and Windows 7
  • 2 GB RAM for Windows 8 and above
  • 500 MB free drive space
  • 1 GHz processor
Compatible with Windows Vista Compatible with Windows7 Compatible with Windows8

Internet Connection Required

  • High-speed connection recommended
exbrit
Level 21
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Message 3 of 23

Re: Since installing McAfee my pc is incredibly slow

Also did you completely uninstall any previous antivirus and, if so, did you run the cleanup tool also?

loutul
Level 9
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Message 4 of 23

Re: Since installing McAfee my pc is incredibly slow

Hi, thanks for the response.

The suite I bought is All Access

My system does exceed he minimum requirements by a long way

I have a high speed connection

I had Norton on before and I did completely uninstall it but I didn't know about the cleanup tool

catdaddy
Level 20
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Message 5 of 23

Re: Since installing McAfee my pc is incredibly slow

Then you may try as Peter suggested,and use the Norton Removal Tool; Uninstall your Norton product using Norton Removal Tool

Regards,

Catdaddy

McAfee Volunteer Moderator

Consumer Products

Cliff
McAfee Volunteer
exbrit
Level 21
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Message 6 of 23

Re: Since installing McAfee my pc is incredibly slow

Thanks CD, that should help.   Also check for other anti-malware tools you may have installed.   Some are OK others not.

loutul
Level 9
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Message 7 of 23

Re: Since installing McAfee my pc is incredibly slow

Thanks for all the help. I'm busy running the Norton Removal Tool at the moment. When its done I'll restart my pc and hopefully it should be better.

catdaddy
Level 20
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Message 8 of 23

Re: Since installing McAfee my pc is incredibly slow

Anytime Peter....  Also that was another good suggestion/Advice. For we have had a lot of users lately attempting to run both McAfee/Spybot S&D side by side. Which is no longer compatible, especially with the Tea Timer activated.

Cliff
McAfee Volunteer
loutul
Level 9
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Message 9 of 23

Re: Since installing McAfee my pc is incredibly slow

Thanks CD and Peter but I'm sorry to have to tell you that that hasn't worked. Norton ran through all its uninstalling, I've restarted my PC but it is still incredibly slow. Any other suggestions ?

exbrit
Level 21
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Message 10 of 23

Re: Since installing McAfee my pc is incredibly slow

CD mentioned Spybot as a possible culprit, do you have it or  any other anti-malware software onboard especially one with active protection turned on?

Otherwise all I can suggest is Technical Support, it's free by phone or online chat and linked below.

Toronto ▪ Canada
Volunteer Moderator - Consumer Products
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