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globecast
Level 7

Security update xxxxdat.exe and Anti Virus Plus 16.8

Hi,

I used ,on a PC without internet connexion ,to update my "Anti Virus Plus " with the file xxxxdat.exe.Recently I ugrade to Anti Virus Plus 16.8 and now the exe file return:"Impossible to find Mcafee product..."

Could anybody help me?

Thanks.

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3 Replies
exbrit
Level 21

Re: Security update xxxxdat.exe and Anti Virus Plus 16.8

That method of updating now only applies to the Enterprise (Business) products.  The consumer version updates by engine in a totally different manner and can't be updated manually without an Internet connection.

One of the system requirements of the consumer products is an Internet connection.

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globecast
Level 7

Re: Security update xxxxdat.exe and Anti Virus Plus 16.8

Thank you,

Is there a method to downgrade to the previous version? because with the previous version it was possible to update dat file this way.

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exbrit
Level 21

Re: Security update xxxxdat.exe and Anti Virus Plus 16.8

No there isn't sorry.  If you purchased the update to the new version you can obtain a refund through Customer Service, linked under Useful Links at the top of this page.

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