i am trying to look at my McAFee LiveSafe internet security. security history when i try to go in to i just get this. it just keeps spinning and spinning. can anyone please tell me how to fix it? thank you
Does it eventually stop spinning, and show your information? The reason I ask is this has always been the case from my experience, however after as long as a couple of minutes it finally stops and discloses your Security History. Of course I do not check mine very often either.
To be quite frank, I am not sure if running the McAfee Virtual Technician will be worth trying, especially if all else is functioning fine? It could be a minor bug in the software that needs to be addressed, however it has taken a Tad long in past Versions/Builds also before it finally opens and reveals your information.
Other than contacting Technical Support, you could try doing a Clean Uninstall/Reinstall following these Guidelines/Instructions: How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool
Should you feel uncomfortable doing so yourself, you can contact Technical Support 24/7 via Phone/Online Chat being much quicker: Services and Support for Home and Office
All the Best,
Actually I just checked mine and it took 4 mins 45 sec to retrieve my info. I had 16 pages of info, however I run a Scheduled Scan weekly plus all the other events taking on my behalf by McAfee.
I also agree with PK that all is purged every 90 days, as we have been told.