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baller222
Level 7

Security center telling to renew subscription when it expires in 2012

I just installed Mcafee Internet security and have activated the key and it has worked for a few days. But after a few days it said that I had to renew my subscription already... I used to use Total Protection but decided to switch to Internet Security I just want to know why my security center is telling me to renew my subscription already when its good till 2012.... Thanks

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Peacekeeper
Level 20

Re: Security center telling to renew subscription when it expires in 2012

How did you remove the old version. You really need to follow this

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

run te add/remove programs or win 7 equivalent reboot and run MCPR reboot and

run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

Open your account and install the new Internet security

That should work if not go to customer service link in useful links tab above and chat with them re this. They should know another way to fix it. I do feel my way should work though.

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