I just tried to access my security history by navigation center. When I clicked on the security option first I got the error message requested log not found and then it started searching for the log. I tried turning the computer off completely and waiting a minute or so and then turning it back on in the hopes that this might do the trick but it didn't so I am writing this message. How can I fix this?
I enclosed a print screen of both messages.
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Hi Jerry, I moved this to General Discussions as a better spot.
I can't make out those pics as they're too small for my eyesight - but I do know that Security History takes ages to load (mine takes almost 10 minutes to load).
It's a known issue they're dealing with in some patch or other, when I'm not sure.
Run the Virtual Technician to see if there are problems needing fixing: https://mvt.mcafee.com/
I tried looking for the Security History and let it try and load for approximately an hour with no results. I went into my McAfee folder and accessed the logs folder and there weren't any logs in the folder. Could the logs be hidden files.
I am running Windows Vista HomePremium 32 bit. I am now running Google Chrome.
Is this serious?
Out of interest what version of Mcafee are you running most current 14.0.8145 or 65 The history issue was improved upon recently but some users with Mcafee supplied by partners/ISPs can lag a few versions..
PK is right, a recent update fixed it, well - made it better (it still takes a few minutes). If you get your software via a 3rd party such as your ISP or PC maker, chances are you'll be behind with some of the software.
That's no worry but, as in this case, can be inconvenient.