I posted the same problem 3 or 4 weeks ago. All I got is that Mcafee is working on it. Since then, Mcafee has gone through 2 to 3 software updates, but the problem is not fixed. My feeling is that they are not interested in fixing this problem. It is very perplexing. I have used this product for quite a while without this particular problem. It only happened after an automatic software update. There are quite a few posting in the web indicating Mcafee is not a very good product. It is famous for it snail-like speed and blocking legitimate sites. I used it because ATT customers can use it free. I was so frustrated that I purged it out of my system and found another free anti-virus software to use. Scanning individual files is a very important feature of any anti-virus software. If they are not interested in fixing the problem, why keep using it?