Request for Refund (Unexpected renewal before end of subscription)
I have created a service request (#2850435353) for a refund due to unexpected renewal but was told to call a US customer support number. My original subscription will be ending on 6 November 2020 but I was billed for renewal on 7 October 2020.
I am unable to successfully reach a customer support officer via the US number. Please kindly assist to process my refund.