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Request a refund

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I didn’t know that my subscription would be auto renewal 30 days before the new one.

I have been trying to cancel my subscription and request for a refund but couldn’t get to any where . I live in Vietnam so i cannot contact the number provided . 

My service request number is 2805474611

hope to hear from you soon .

Here's a quick summary of your renewal

Receipt: Thursday, July 9, 2020

Order #: CS2562064351

 

McAfee® LiveSafe™
(1-year subscription)
$119.99
Identity Theft Protection ESSENTIALS
($79.99 value)†
FREE
Virus Protection Pledge ($89.99 value)FREE
VAT / TAX-
Total Due$119.99
Uyen Tran
Payment Type:
MASTERCARD
:****-****-****-9879

Thank you

1 Solution

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Re: Request a refund

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Hi @Uyen_Tran181 

Please follow the below link to get in touch with McAfee Chat team to assist your refund issues:

McAfee Chat

 

View solution in original post

3 Replies
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Re: Request a refund

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Hi @Uyen_Tran181 

We are sorry that your refund request is still in pending, please contact 1 866 622 3911 also you can reach the chat support Request a Refund  and they will assist you in the refund issue.  

 

Alternately you can use the below link:

http://service.mcafee.com/faqdocument.aspx?id=TS102893&lang=en-US 

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Re: Request a refund

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Hi, thank you for your reply.

Like i mentioned before, i live in the country that is not supported , I have troubled contacting the number that you provided.

I also did fill in the form many times but it always ended up asking me to call the number, which i couldn't get through.

Is there any other way that i can get assistance in my issue?

Thank You.

 

Highlighted

Re: Request a refund

Jump to solution

Hi @Uyen_Tran181 

Please follow the below link to get in touch with McAfee Chat team to assist your refund issues:

McAfee Chat

 

View solution in original post

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