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Request a Refund

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Hi Team,

I had an automatic renewal which I am not aware of. I was been charged for today and I already requested a refund through Customer Support. I was able to get an SR number which is: SR 2943384535. I was advised to call this customer support number 1800807643 however, I'm not able to call this number here in the Philippines. Please reach out to me on how I can refund my money. Thank you!

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Madhan
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Re: Request a Refund

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Hello @Ahren_Cabrito12 

Auto Renewal is a feature that helps in renewing your subscription automatically ensuring you devices/computers are protected continuously. Please find the below McAfee Article that has more information on Auto Renewal.

FAQs for subscription renewals with McAfee consumer software

Please contact our Philippines support where they can go through your account and help with refund.

1800-1441-0188

You may also contact our Chat Support for refund assistance.

Regards,
Madhan M

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Re: Request a Refund

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I was able to speak with the live rep now. Thanks, Madhan!

View solution in original post

2 Replies
Madhan
Moderator
Moderator
Report Inappropriate Content
Message 2 of 3

Re: Request a Refund

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Hello @Ahren_Cabrito12 

Auto Renewal is a feature that helps in renewing your subscription automatically ensuring you devices/computers are protected continuously. Please find the below McAfee Article that has more information on Auto Renewal.

FAQs for subscription renewals with McAfee consumer software

Please contact our Philippines support where they can go through your account and help with refund.

1800-1441-0188

You may also contact our Chat Support for refund assistance.

Regards,
Madhan M

View solution in original post

Re: Request a Refund

Jump to solution
I was able to speak with the live rep now. Thanks, Madhan!

View solution in original post

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