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Renewing through paypal?

If I'm doing something wrong, please tell me, but I've tried to renew through paypal, but after the confirm order and  logging into paypal pages, I get 'Add New Credit Card or Debit Card'.

What is the point of being able to pay through paypal, if you are then asked for credit card details - Visa/Mastercard/Discover which I don't have.

Surely it defeats the purpose of having paypal as a method of payment?

Message was edited by: biglove23 on 1/5/12 8:35:28 PM CST
3 Replies
Reliable Contributor Peacekeeper
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Message 2 of 4

Re: Renewing through paypal?

So have you used paypal before? You can link a bank account to it if you want though I use a smal credit limit master card.

PayPal allows you to purchase a subscription using your PayPal account. The following information is required to purchase a license with PayPal:

  • Subscriber's email address
  • Product(s) you want to order
  • Name
  • Billing address
  • Full telephone number
  • PayPal account information

Message was edited by: Peacekeeper on 6/01/12 7:41:10 PM

Re: Renewing through paypal?

Thanks for the reponse.

Yes I have used my paypal account before, but not to renew mcafee.

I put in all that information above but it still asks me to choose a credit card at the final step as below indicates...

http://img407.imageshack.us/img407/3711/16913483.jpg

Message was edited by: biglove23 on 1/6/12 6:05:42 AM CST
Reliable Contributor exbrit
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Re: Renewing through paypal?

Did you try calling PayPal to see if they can offer a clue?

Australia:  1 800 073 263 (Toll Free Number)

I had that happen once here in Canada and it was a glitch on their web page.

Message was edited by: Ex_Brit on 06/01/12 10:38:58 EST AM
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