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KodiakABA
Level 7

Registry Mechanic errors on McAfee Total Protection

Basic System information:  Windows XP Professional w/ service pack 3

Registry Mechanic detects 6 errors it is unable to correct relating to McAfee software. All are considered "High Priorty" errors affecting my computer's system health. I have removed McAfee Total Protection twice and re-downloaded it. When McAfee software is removed the errors disappear, and re-appear when downloaded.  The computer is really slowed, I believe, by these errors, and sometimes does NOT boot up properly (seems to get stuck in booting up McAfees).

Here are the error messages:

High Priority: Highlighted value is missing or invalid

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\MPF

High Priority: Highlighted value is missing or invalid

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\MSC

High Priority: Highlighted value is missing or invalid

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\VSO

High Priority: Highlighted value is missing or invalid

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\VSCore64

High Priority: Highlighted value is missing or invalid

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\VirusScanner

High Priority: Highlighted value is missing or invalid

HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\VirusScanner\Insta\Settings

I have run McAfee's online technical diagnostic tools with the result being "no problems".

I have chatted with someone from McAfee's technical services, online.  He (I think it was a he) told me it is not a McAfee problem, contact Registry Mechanic. I was not going to argue with him; however, it only occurs when McAfee's Total Protection is loaded on my computer (DUH). When McAfee's Total Protection is removed, no errors exist, and the speed is terriffic.

Can anyone help?

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12 Replies
Dinz
Level 16

Re: Registry Mechanic errors on McAfee Total Protection

Hi,

Could you please confirm when actually the error appears, Is it when you run the registry mechanic ?
Also let us know what is the Ram size of the computer and processor ?
How old is the computer ?
Confirm whether the system has any other security software installed ?

Regards,
Dinesh K

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KodiakABA
Level 7

Re: Registry Mechanic errors on McAfee Total Protection

Dinesh,

The errors become apparent after running Registry Mechanic.........the results, is how I got the exact information Posted.  However, the errors are NOT repairable by Registry Mechanic.

The Computer is a Dell 8400 Pentium 4, 3.00GHz, approximately 5 years old with 4 GB of RAM.

No other security software is currently installed.  All other security was removed before installing McAfee, however, I do have Spy Doctor installed but only run it when I feel I need to (not auto start-up).

Previously installed software was Norton Works 2008 and Zone Lab Pro (firewall only).

Let me know if you require additional information.

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Grunwald
Level 7

Re: Registry Mechanic errors on McAfee Total Protection

Hi

I was wondering if there was any further response to this issue as I am also experiencing it.

After running Registry Mechanic, 7 errors relating to McAfee Total Protection remained and could not be repaired.

The PC is a Dell Dimension 8400 - about 6 years old, 1 GN RAM - Windows XP SP3

Thanks

Regards

Grunwald

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k3tg
Level 14

Re: Registry Mechanic errors on McAfee Total Protection

You mentioned you have previously uninstalled the software. I  wonder if you know about the MCPR removal tool located at the top of this page under Useful Links? It is used in addition to the normal uninstall via Add/Remove programs to clean out any remnants that remain behind that fail to remove otherwise.

Make sure you are up to dates with all of your Microsoft updates. Are you running Internet Explorer 8?

Try contacting Chat again and ask them to escalate this. Post the chat id here, so that Dinz or Bala can see and follow through. Maybe ExBrit or Peacekeeper will chime in and try to offer something else to help you.

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exbrit
Level 21

Re: Registry Mechanic errors on McAfee Total Protection

Stop using Registry Mechanic.  If it just removed orphaned entries it would be fine but it invariably removes important stuff along with the trash.

Believe me, I learned that from bitter experience.  They promise you that your machine will work like lightning afterwards, well, maybe like 2% faster, but not everything else will work.

In Registry Mechanic there is a restore function, I suggest you try that.   If things don't improve after a reboot then try using System Restore to before it happened and update McAfee immediately afterwards.

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Grunwald
Level 7

Re: Registry Mechanic errors on McAfee Total Protection

Hi Ex_Brit

Thank you very much. I shall follow up on that advice

Thanks again

Regards

Grunwald

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exbrit
Level 21

Re: Registry Mechanic errors on McAfee Total Protection

Good luck.

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adrian
Level 7

Re: Registry Mechanic errors on McAfee Total Protection

Same here.

I just purchased a Lenovo Y560 8 days ago. Running Win7 Home Prem,IE8, i7, 8gb ram, 500gb HDD.

Registry Mechanic comes up with 16 loose ends for McAfee in Registry every time.

McAfee is an OEM install with Lenovo, so tying up loose ends on a new purchase lies with one or the other of the two.

Reg Mech has been superb.

I'm pasting in log to show what is hanging for McAfee to attend to. No need for any reply from anyone.

Software needs tidying up is all.

=======

----------------------------------------------------------------------------------------------------
Version 10.0.0.132
----------------------------------------------------------------------------------------------------
Engine: 3.0.0.854
----------------------------------------------------------------------------------------------------
Start of Scan
10/27/2010 2:07:32 PM

Your System Information :
CPU: Intel Pentium
IE: 8.0.7600.16385
MEMORY FREE: 0
MEMORY TOTAL: 0
VIRTUAL FREE: 1926416
VIRTUAL TOTAL: 2097024
Windows 7 6.1 (7600) 
----------------------------------------------------------------------------------------------------
Running processes:                      Process ID
----------------------------------------------------------------------------------------------------
[System Process]                        0
System                                  4
smss.exe                                388
csrss.exe                               664
wininit.exe                             728
csrss.exe                               752
services.exe                            800
lsass.exe                               812
lsm.exe                                 820
winlogon.exe                            912
svchost.exe                             972
svchost.exe                             132
atiesrxx.exe                            548
svchost.exe                             892
svchost.exe                             1032
svchost.exe                             1080
svchost.exe                             1180
WTouchService.exe                       1248
svchost.exe                             1412
atieclxx.exe                            1424
wisptis.exe                             1544
wlanext.exe                             1664
conhost.exe                             1684
spoolsv.exe                             1776
svchost.exe                             1812
btwdins.exe                             1936
openvpnas.exe                           1972
hsssrv.exe                              2020
hsswd.exe                               2044
runservice.exe                          1240
LMS.exe                                 1464
mcsacore.exe                            1060
mfevtps.exe                             2076
Oasis2Service.exe                       2116
rundll32.exe                            2128
rundll32.exe                            2148
StartManSvc.exe                         2240
RegSrvc.exe                             2284
SeaPort.exe                             2308
sftvsa.exe                              2664
SlidebarNotifier.exe                    2688
svchost.exe                             2712
Pen_Tablet.exe                          2740
WLIDSVC.EXE                             2796
EvtEng.exe                              2828
mcshield.exe                            2872
mfefire.exe                             2916
sftlist.exe                             2980
WLIDSVCM.EXE                            1360
unsecapp.exe                            1372
WmiPrvSE.exe                            3120
IDVaultSvc.exe                          3260
McSvHost.exe                            3860
CVHSVC.EXE                              3940
svchost.exe                             4128
svchost.exe                             4384
taskhost.exe                            4668
wisptis.exe                             4804
dwm.exe                                 4812
TabTip.exe                              4832
explorer.exe                            4908
WTouchUser.exe                          5032
TabTip32.exe                            5096
svchost.exe                             4512
Pen_TabletUser.exe                      3012
Pen_Tablet.exe                          1728
RAVCpl64.exe                            5212
RAVBg64.exe                             5260
SynTPEnh.exe                            5296
SynBtnAsst.exe                          5316
iFrmewrk.exe                            5384
OnekeyStudio.exe                        5420
SynTPHelper.exe                         5560
utility.exe                             5608
OnekeySupport.exe                       5696
Energy Management.exe                   5708
ZuneLauncher.exe                        5728
BTTray.exe                              5832
IDVault.exe                             5844
IAStorIcon.exe                          5852
SSScheduler.exe                         5884
MuteSync.exe                            5892
YouCamTray.exe                          6040
unsecapp.exe                            6136
PManage.exe                             5404
BTStackServer.exe                       988
SlideNavVDM.exe                         1864
mcagent.exe                             492
SSDMonitor.exe                          4516
realsched.exe                           5508
SlidebarNavigator.exe                   5272
SearchIndexer.exe                       5904
MOM.exe                                 6048
BluetoothHeadsetProxy.exe               5432
CCC.exe                                 2900
openvpntray.exe                         6916
IAStorDataMgrSvc.exe                    6856
UNS.exe                                 7076
InputPersonalization.exe                5676
CenterStage.exe                         3844
PresentationFontCache.exe               6832
RegMech.exe                             6904
----------------------------------------------------------------------------------------------------
Sections Scanned:
----------------------------------------------------------------------------------------------------
DEEP -  1
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC
Value   : cobrespath = C:\Program Files (x86)\McAfee\MSC\oem\714-1\MscJsRes.dll
Parsed  : c:\program files (x86)\mcafee\msc\oem\714-1\mscjsres.dll

DEEP -  2
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
Value   : mshr = C:\Program Files (x86)\McAfee\MSHR
Parsed  : c:\program files (x86)\mcafee\mshr

DEEP -  3
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
Value   : mqc = C:\Program Files (x86)\McAfee\MQC
Parsed  : c:\program files (x86)\mcafee\mqc

DEEP -  4
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
Value   : mna = C:\Program Files (x86)\Common Files\McAfee\mna
Parsed  : c:\program files (x86)\common files\mcafee\mna

DEEP -  5
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
Value   : vso = C:\Program Files (x86)\McAfee\VirusScan
Parsed  : c:\program files (x86)\mcafee\virusscan

DEEP -  6
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
Value   : mpf = C:\Program Files (x86)\McAfee\MPF
Parsed  : c:\program files (x86)\mcafee\mpf

DEEP -  7
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\OEM\Manage\MUI\AppList
Value   : mpfdata = C:\Program Files (x86)\McAfee\MPF\data
Parsed  : c:\program files (x86)\mcafee\mpf\data

DEEP -  8
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\mpf
Value   : HelpFile = C:\Program Files\McAfee\MSC\Help\mpf.chm
Parsed  : c:\program files\mcafee\msc\help\mpf.chm

DEEP -  9
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\MSC
Value   : HelpFile = C:\Program Files\McAfee\MSC\help\msc.chm
Parsed  : c:\program files\mcafee\msc\help\msc.chm

DEEP -  10
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\MSC\Settings\ApplicationInfo\VSO
Value   : HelpFile = C:\Program Files\McAfee\MSC\Help\vs.chm
Parsed  : c:\program files\mcafee\msc\help\vs.chm

DEEP -  11
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\CORE
Value   : Path = C:\Program Files (x86)\Common Files\McAfee\Core\mccore.inf
Parsed  : c:\program files (x86)\common files\mcafee\core\mccore.inf

DEEP -  12
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\HWAPI
Value   : Path = C:\Program Files (x86)\Common Files\McAfee\HackerWatch\hwapi.inf
Parsed  : c:\program files (x86)\common files\mcafee\hackerwatch\hwapi.inf

DEEP -  13
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\McSvcHost
Value   : Path = C:\Program Files\Common Files\McAfee\McSvcHost\mcsvchost.inf
Parsed  : c:\program files\common files\mcafee\mcsvchost\mcsvchost.inf

DEEP -  14
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\MNALANG
Value   : Path = C:\Program Files (x86)\Common Files\McAfee\MNA\1041\mnalang.inf
Parsed  : c:\program files (x86)\common files\mcafee\mna\1041\mnalang.inf

DEEP -  15
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SharedPackages\VSCore86
Value   : Path = C:\Program Files (x86)\Common Files\McAfee\VSCore\vscore.inf
Parsed  : c:\program files (x86)\common files\mcafee\vscore\vscore.inf

DEEP -  16
Location: HKEY_LOCAL_MACHINE\SOFTWARE\McAfee\SystemCore\VSCore\VirusScanner
Value   : szLogFileName = C:\ProgramData\McAfee\VirusScan\Logs\%USERNAME%_ODS.Log
Parsed  : c:\programdata\mcafee\virusscan\logs\%username%_ods.log

----------------------------------------------------------------------------------------------------
Version 10.0.0.132
----------------------------------------------------------------------------------------------------

End of Scan
10/27/2010 2:08:54 PM

Your System Information :
MEMORY FREE: 0
MEMORY TOTAL: 0
VIRTUAL FREE: 1923856
VIRTUAL TOTAL: 2097024

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ravendawson
Level 7

Re: Registry Mechanic errors on McAfee Total Protection

I agree so agree with Ex_brit. You should stop using that software, you're trading everything else for a slight boost of pc speed. Besides, I honestly think mcafee is one of the most reliable software I had. Well, not for the errors at least. Like other things, I also encounter mcafee errors at times, but I'm able to fix them in 5 ways including restarting pc, checking for updates, disabling other antivirus programs that might be causing conflicts, cleaning the registry and reinstalling mcafee.

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