cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

I´m from Costa Rica and I´m having problems with a refund that I need. Today it was automatically charged my old package and I don´t want this one anymore and I didn´t know it was automatic this charging. Another thing is that this renewal has been made 1 month before of the dead line of my old package. I don´t know what to do because the only number that is avalaible in my country isn´t answering and I don´t know what to do. Please help because that charged -109 dollars- has been made today to the credit card of my father and I´m very worry. 

1 Reply
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Refund

You can fill out a form first click on Customer service link then input your country/language and choose refund. You input your details there that should work.

McAfee strives to deliver quality products, service, and support. If you are within the time frame for a refund and would like to request a refund, or you are from the Netherlands, contact Customer Service.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community