Refund request from South Africa

[PietKru]

I requested a refund and was supplied with a telephone number and a reference number. No matter how many times I phone the number, it always rings three times, and goes dead. I tried using different cellphone service providers and still no luck.

So, what is the secret to actually getting a refund??

[karthikeyan_J · Accepted solution]

Hi @PietKru,

We are sorry that you did not receive any response regarding your refund query.

I have sent you a Private Message requesting for call back details, please respond to that message for further assistance.

[Madhan · Accepted solution]

Hi @PietKru 

We have found that you contacted our Support and Refund has been processed. Please feel free to contact our Support or Community in future, if you are willing to purchase or any assistance with McAfee.

Regards,
Madhan M