Refund request from South Africa?

[RoggerJones]

I requested a refund and was supplied with a telephone number and a reference number. No matter how many times I phone the number, it always rings three times, and goes dead. I tried using different cellphone service providers and still no luck.

So, what is the secret to actually getting a refund? 

[Magesh · Accepted solution]

Hi @RoggerJones 

We are sorry for the inconvenience as there is no possible ways to issue refund through community. Please check the below link to contact our chat support for your refund query and Kindly ensure to have your order ID or registered email address. 

Also please check the below link if want to know more about Auto renewal and how to get a Refund. 

https://community.mcafee.com/t5/Documents/McAfee-Auto-Renewal-Refund/ta-p/548293

Regards

Magesh J