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Refund Auto-Renewal

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Hi,

I’m from Malaysia and My one year subscription was auto-renewed today and I didn't realize that. I submitted a refund request from the customer support website and got McAfee customer service is SR-2814683524. Unfortunately, the phone number is not valid. I have not been able to get through to customer support and the online chat seems to be of no help.

I don't know what to do next.  Can someone please help me?

Thank you.

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Re: Refund Auto-Renewal

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Hello @KY528 

We are so sorry for the inconvenience caused.

Auto Renewal helps renew renew your subscription automatically ensuring your devices are continuously protected. For more information on Auto Renewal, please access the below McAfee Article,

https://community.mcafee.com/t5/Documents/McAfee-Auto-Renewal-Refund/ta-p/548293

We request you to contact our Phone Support. Malaysia support number is 1800-807-643. Please contact this number and let us know the outcome.

Regards,
Madhan M

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Re: Refund Auto-Renewal

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Try requesting for refund from service.mcafee.com

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Message 3 of 3

Re: Refund Auto-Renewal

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Hello @KY528 

We are so sorry for the inconvenience caused.

Auto Renewal helps renew renew your subscription automatically ensuring your devices are continuously protected. For more information on Auto Renewal, please access the below McAfee Article,

https://community.mcafee.com/t5/Documents/McAfee-Auto-Renewal-Refund/ta-p/548293

We request you to contact our Phone Support. Malaysia support number is 1800-807-643. Please contact this number and let us know the outcome.

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

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