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I reformat my three computers quite often and this hasn't been an issue yet. I just reformated one of my computers and when i went to download macafee from their website it said that i am currently using 6 out of 3 of my active subscriptions and it wont let me download the program. So now im stuck with no security until this issue has been resolved. How can I have even installed it the 4th, 5th, 6th times to begin with if this was their policy that you can't reformat?

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Reliable Contributor exbrit
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Message 2 of 5

Re: Reformating?

Call Customer Service to sort that out.

Telephone Customer Service

To speak with a Customer Service representative, call
1-866-622-3911. You may be asked for your registered email address and
order number. Telephone charges may apply.
Average contact length: 10
Estimated wait time: 5-10 minutes
Hours of Operation:
Available daily, 6am-6pm Pacific

Re: Reformating?

ya i was planning on doing that but it wasn't an issue before so i thought they may have changed their policy or something

Reliable Contributor exbrit
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Message 4 of 5

Re: Reformating?

I really don't know anything about the licensing side.  I know it's per machine, that's all.


Re: Reformating?

Alright, thanks.

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