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deepsigh
Level 7

Recent Total Protection Update Preventing Quickbooks from Connecting

After the recent update, Quickbooks stopped being able to connect via the local network. If I disable the MTP Firewall on both ends, it works fine. Anyone else experiencing this or know of where I should look? The same issue happened a couple of years ago after a major update and I forgot what I did and the new menu layout isn't helping me remember. Thanks.

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exbrit
Level 21

Re: Recent Total Protection Update Preventing Quickbooks from Connecting

Open SecurityCenter

Click Web and Email Protection

Click Firewall

Click Internet Connections for Programs

(Hint: Takes a while to load.  Click the word Program and the top and they will arrange alphabetically)

Locate Quickbooks and make sure it has full permission using the Edit button if necessary.

Also Quickbooks Support may have suggestions on other remedies.

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