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wforacing
Level 7

Real time scanning wont stay on

I have windows 7 and have been using Mcafee for ever, all of the sudden real time scanning wont stay on, I did wake up this morning and there was security shield on ? I never installed it.  recovered computer to last week and that went away, now still can't get real time scanning to work

Any help would be great

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9 Replies
wforacing
Level 7

Re: Real time scanning wont stay on

I click it on and it stays on for 5 seconds and then goes right back off

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ConorD62
Level 12

Re: Real time scanning wont stay on

Hi Wforacing,


A system restore is a normal way to conk out McAfee's Real time scanning.


Please go to; http://mvt.mcafee.com


Thanks.


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Re: Real time scanning wont stay on

HI EVERYBODY

i have the same problem of 

"real time scanner wont stay on"

this happened suddenly, i have a vista and everything is updated

what could be the solution, pls guide - anybody !!

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Peacekeeper
Level 20

Re: Real time scanning wont stay on

1 Another scanner present

2. Check via the MVT link ConorD62 gave it might find something amiss.

3. Uninstall and reinstall via MCPR

Reboot and run Mcpreinstall.exe and install your product from your account.

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yoshihk
Level 7

Re: Real time scanning wont stay on

Hi Tony,

That means install Mcafee again?  Actually, I don't know what is the problem. I tried to reinstall all the tthings, even the Windows 7 by format the hardrive.  However, the problem arise again.  It is very troublesome that happen again and again. 

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Peacekeeper
Level 20

Re: Real time scanning wont stay on

Thoughts

1 What have you installed list the programs. Especially any antimalware ones.

2 Run chkdsk c: /r to see if you have any bad sectors.

3. Tried MVT as mentioned above?

4. Go to run and services and see what services show as stopped for Mcafee

Your windows in english? if so try uninstalling and reinstalling from the australian server the new version there and might work for you.

Message was edited by: Peacekeeper on 9/05/11 6:41:14 AM
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yoshihk
Level 7

Re: Real time scanning wont stay on

Thanks for your reply.  Actually, I just installed office, adobe...etc well known software

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guga
Level 7

Re: Real time scanning wont stay on

Hi all,

I had the same problem as wforacing.

So after searching for a solution on the community website I did find this topic.

The cool thing now is that in the time that I finished reading all the replies, the newest McAfee update (which I initiated) was installed. And when I clicked on the homecenter of McAfee EVERYTHING WAS GREEN, even the real time scan.

(be sure you always update or change anything as a administrator)

So probably you just need an update.

Regards,

Bunyamin

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exbrit
Level 21

Re: Real time scanning wont stay on

One other thing that can cause this is an inaccurate system clock so make sure it is correct, both time and timezone-wise.

Message was edited by: Ex_Brit on 10/05/11 10:34:45 EDT AM
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