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rvikram
Level 7

Real Time Scanning not working...!

My real time scanning is not working. Even though I am turning it on it goes turn off. I have followed the instructions till step 3 in the following link

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100903

but nothing seems to work. I don't know what to do next. Please help me.

I am using windows 7 home basic. I have not installed any application recently.

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2 Replies
JaiPrakash
Level 12

Re: Real Time Scanning not working...!

Please follow the below steps and keep us posted on the status .

Click on start and click on start search

In the open prompt type : cmd

From the options above , right click on cmd and select Run as administrator

In the command prompt window , type CHKDSK /F and press enter

This would help you complete and check disc on your operating system files .

Please let us know if the above reported any bad sectors on any drive , (Note : You might be prompted  to restart the PC )

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codeevo
Level 7

Re: Real Time Scanning not working...!

Please right Click on the "M" icon on the bottom right part of the screen(it should be in hidden icons if you are using windows7) and click on check for updates and restart your computer it should work normally this happens if DAT version is not up to date

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