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jeroen_01
Level 7

Re-installing antivirus

Hi,

I have bought a 3 year antivirus that was optional with a dell xps l502x.

Because of some hardware problems i had to format the harddrive and reinstall evrything.

Now i want to instal my McAfee antivirus but it i haven't found it so far.

If a licenscode is delivered with the product i should just look harder if not how can i install the antivirus (via download?)

I believe the antivirus was installed at the factory.

Best reagards, Jeroen

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3 Replies
exbrit
Level 21

Re: Re-installing antivirus

If you previously had it working and activated you should have an online account at https://home.mcafee.com/Secure/MyAccount/DashBoard.aspx just change the country at the top right.   Enter your email and password and the software should be available for download.

However if that isn't the case then look on your PC maker's website or your ISP's website for their coverage as it may be downloadable from them.

If that's no good try phoning (or use online chat) the Customer Service  department, linked under Useful Links at the top of this page.

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jeroen_01
Level 7

Re: Re-installing antivirus

Thank you for the extremely fast and good help .

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exbrit
Level 21

Re: Re-installing antivirus

I hope it helps ;-)

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