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Conar
Level 7

Random trouble

Earlier this afternoon i was getting popups about windows anti virus it was pretty obvious it was a virus so i ran Mcafee and it found the virus but now it appears that most of my program won't open because they are apparently not associatend to the actual programs

for example when i try to open internet explorer from my desktop it opens an "open with" box

also with some other files a box pops up that says that the applications are not found

does anyone know whats going on

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2 Replies
Conar
Level 7

Re: Random trouble

also now mcafee wont open

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Dinz
Level 16

Re: Random trouble

Hi Conar,

Try to perform a scan in safe mode.

Restart the computer and start tapping the F8 keys while the computer restarts , from the windows advanced boot menu select safe mode.

Follow the prompts and when you are at the desktop, click M icon and run a full scan from mcafee.

Note: Mcafee would give you a not protected message in safe mode , In safe mode, it gets disabled.

Complete the scan ; restart the computer and check whether you are able to access all the programs or if the scan detects any malicious programs.

Regards,

Dinesh K

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