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Problems in activating AntiVirus Plus 2012

I purchased McAfee Anti-virus Plus 2012 on September 14, 2011.  I have been attempting to activate thesoftware ... first the performance of my system has really deteriorated since the installation and the software would not activate.

I did report my problem initially to the call centre -

Currently I tried again and got the following error message

"We're sorry but we're having trouble activating McAfee products.  You can begin using your products now, but you won't receive automatic updated

Don't worry, we'll ask you to continue activating your McAfee products once the problem is fixed.  For more help with this problem, please contact McAfee Support"

Any suggestions where I should go from here?

Message was edited by: barkley on 21/09/11 11:12:54 CDT PM
4 Replies

Re: Problems in activating AntiVirus Plus 2012

Wait I assume will check with a tech we talk to.

Dinz
Level 16
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Message 3 of 5

Re: Problems in activating AntiVirus Plus 2012

Hi barley,

Kindly confirm if 3 User McAfee virus scan plus , expiring on 2012 is the programs you have issue with activation ??? ?

Also , let us know what is the operating system of the PC ??

Regards,

Re: Problems in activating AntiVirus Plus 2012

I am having this exact same issue. I have the 3 user AntiVirusPro 2012. I have installed it, but it will not activiate. I have used the removal tool and tried reinstalling it and still the same thing. I have tried removing it and downloading it from the web, from My Account, and it will not download.  I am using Windows XP SP 3. Any help?

Re: Problems in activating AntiVirus Plus 2012

1 No 2 PCs with same name?

2. If you had another AV installed ensure you removed it fully with its own removal tool. that will stop activation if not done.

3 Try

Subscription Repair Tool

If all above fails call Tech support the details are in useful links tab above