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will17l
Level 7

Problems down loading third user onto a notebook..

Its frozen at the software installation phase? What should I do?

I have a HP Stream x360 Convertible 11-aa000na

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Peacekeeper
Level 20

Re: Problems down loading third user onto a notebook..

I assume this install via your account account?

My first thought before suggesting you call support

Support

is to run MCPR and clean up any bits that are already installed then retry the install.

Remove Mcafee

Moving post to the General section

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