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monicainwa
Level 7

Problem, unable to fix please help.

Hi everyone,

I've read some other replies to this same issue. Forgive me if I missed some input. Heres is my problem:

I am getting that the detection signature is more than 30 days old. The computer is not fully protected. Action required with the computer and email.

I ran a full scan yesterday, 11-30-09. Still didnt fix it.

I ran the Virtual Technician and it said it found and fixed 4 items. After I rebooted, I still get the same message about the computer not being fully protected, etc.

What should I do next? Thanks so much!

Monica

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1 Reply
Dinz
Level 16

Re: Problem, unable to fix please help.

Hi,

This error occurs because your security center is not receiving updates.

Check whether the computer’s date & time are correct.
Do you have any other security software installed in the computer ?
Have you made any recent changes to the computer like system restore ?

Regards,
Dinesh K
McAfee Online Community Moderator

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