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Padlock
Level 7

Pop-Up HELL...Please put me out of my misery!

Almost on an hourly basis I am getting a pop-up telling me to restart my PC to upgrade my software.

It's driving me nuts.

Please see attached image and offer me some hope.

Thanks

Dave

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12 Replies
Aldrin
Level 12

Re: Pop-Up HELL...Please put me out of my misery!

Here is the workaround that you can try, Open McAfee Security Center> Click on Real-Time Scanning> Settings> Scan Settings>

Uncheck Active Protection delivers real-time defense against the latest viruses, spyware and threats directly to your PC.

Click on Restart Now> Reboot the computer> Enable back the Active Protection feature and also check and update us whether you have that alart again !!!

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Padlock
Level 7

Re: Pop-Up HELL...Please put me out of my misery!

Thanks Aldrin but no joy.

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Aldrin
Level 12

Re: Pop-Up HELL...Please put me out of my misery!

Oho... but you know what, our engineers have found some issues over there and still working on it to fix that asap. I would kindly request you to bare with us until thats been done.

Sorry for the inconvenience caused

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swb1967
Level 7

Re: Pop-Up HELL...Please put me out of my misery!

is there any progress in addressing this issue? i can reboot multiple times a day, and these messages are still showing up. i find them annoying, but they're freaking my wife out. a solution ASAP would be appreciated.

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Padlock
Level 7

Re: Pop-Up HELL...Please put me out of my misery!

None of the above suggestions have worked...or even slowed down the rate of pop-ups occuring.

How long can this go on withouit a fix being found?

McAfee..please sort it out or I'll take my $200 a year business elsewhere.

Small to you big guys but if enough of the likes of me do this you'll be in trouble.

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swb1967
Level 7

Re: Pop-Up HELL...Please put me out of my misery!

Checking in again. Is there any progress here, or expected in the foreseeable future? Some indication of whether this is going to be fixed would be most welcome.

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Padlock
Level 7

Re: Pop-Up HELL...Please put me out of my misery!

No.

No solution suggested here has worked.


This is getting absolutely ridiculous McAfee!!!

Please get this sorted NOW!!

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exbrit
Level 21

Re: Pop-Up HELL...Please put me out of my misery!

The management team is aware of the issue and we are constantly reminding them but as these sort of things come from the marketing side who don't even deal with customers directly, it's proving difficult to impress the importance of the issue on them.  We are persevering on your behalf.

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Padlock
Level 7

Re: Pop-Up HELL...Please put me out of my misery!

Peter

Thanks for your reply.  The 'staff' on this forum are as helpful as any forum I've ever been on but the so-called top brass need to look after the 'liitle people' that are their customers.

Please explain that I am one customer looking at alternatives and that customer support is now taking a very high postion on my list of requirements.

If enough of customers begin to leave the brass won't have much to worry about in terms of marketing in the near future...

Thanks again

Dave

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