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weiglefamily
Level 8

Office 365 updated and no more McAfee in Outlook

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It's there but all the options are greyed out Anyone know a fix for Outlook from Office 365's last update?

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weiglefamily
Level 8

Re: Office 365 updated and no more McAfee in Outlook

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Yes... 2 weeks a ago Microsoft rolled out an update to 365 and that's when the antispam in outlook greyed out.

McAfee just updated over weekend and VOILA! now all the antispam options are back and working again... Seems like all is well again with the outlook/mcafee compatibility.

Thanks to all for the input!

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8 Replies
catdaddy
Level 20

Re: Office 365 updated and no more McAfee in Outlook

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Successfully moved from Community Support to General Discussion  > Discussions

Cliff
McAfee Volunteer
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Peacekeeper
Level 20

Re: Office 365 updated and no more McAfee in Outlook

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Is this enterprise or consumer if latter call support.

support

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exbrit
Level 21

Re: Office 365 updated and no more McAfee in Outlook

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Also what part of the software are you asking about?

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catdaddy
Level 20

Re: Office 365 updated and no more McAfee in Outlook

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I,m wondering if the poster is referring to Anti-Spam?

Cliff
McAfee Volunteer
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weiglefamily
Level 8

Re: Office 365 updated and no more McAfee in Outlook

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mcafee.png

Yes... anti-spam in Outlook is now greyed out It is marking spam coming in, but I can't mark new emails as spam or mark spam as not spam.

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Peacekeeper
Level 20

Re: Office 365 updated and no more McAfee in Outlook

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As we do not use outlook best the forum tech helps here or you call support yourself.

  mate can you please help this user

Possible maybe recheck the settings to see if anything changed in AS settings and other thought is to reinstall the suite.

As question is not answered I have unmarked this thread as solved.

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Moderator
Moderator

Re: Office 365 updated and no more McAfee in Outlook

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Hi Keiki,

I have the same setup (Office 365) and the toolbar works fine. Was there any updates installed recently to either Windows or Office?

weiglefamily
Level 8

Re: Office 365 updated and no more McAfee in Outlook

Jump to solution

Yes... 2 weeks a ago Microsoft rolled out an update to 365 and that's when the antispam in outlook greyed out.

McAfee just updated over weekend and VOILA! now all the antispam options are back and working again... Seems like all is well again with the outlook/mcafee compatibility.

Thanks to all for the input!

0 Kudos