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Not enough memory for McAfee

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One of my friends has a Dell Dimension 4300.

I bought another license for her computer because it didn't have any virus software ($15!). NOW IT WON'T install.

It says there isn't enough memory, needs 128 MB. The computer has a 128 MB memory card, but do I have to upgrade her memory to get McAfee to work on her computer now?

It is either that or I have to get my money back for a useless license.

Message was edited by: KidneyinaCooler on 6/24/10 4:08:50 PM GMT-05:00
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rakesh.p
Level 10

Re: Not enough memory for McAfee

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Hi KidneyinaCooler,

Well I am sorry to say that you will not be able to download & install McAfee software on your Computer as your Computer has just got 128 MB of RAM, where as to install McAfee or any other Antivirus software these days a Computer must at least have 256 (Minimum) MB of RAM. So if you would like to install McAfee software on your computer you must first need to upgrade RAM to 512 MB & then you should be able to install the software, in order to upgrade RAM on your computer you can contact a local computer technician or your computer manufacturer for further assistance.

Feel free to communicate through this forums if any queries

Regards,

Rakesh P

McAfee Technical Support

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5 Replies
rakesh.p
Level 10

Re: Not enough memory for McAfee

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KidneyinaCooler,

Please check the RAM ( Computer memory) on your computer by Right clicking on "My Computer" left click on "Properties". Check how it is & let me know....!

Regards,

Rakesh P

McAfee Technical Support

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Re: Not enough memory for McAfee

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Sorry for taking so long to reply,

It says there are 128 MB of RAM.

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rakesh.p
Level 10

Re: Not enough memory for McAfee

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Hi KidneyinaCooler,

Well I am sorry to say that you will not be able to download & install McAfee software on your Computer as your Computer has just got 128 MB of RAM, where as to install McAfee or any other Antivirus software these days a Computer must at least have 256 (Minimum) MB of RAM. So if you would like to install McAfee software on your computer you must first need to upgrade RAM to 512 MB & then you should be able to install the software, in order to upgrade RAM on your computer you can contact a local computer technician or your computer manufacturer for further assistance.

Feel free to communicate through this forums if any queries

Regards,

Rakesh P

McAfee Technical Support

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Re: Not enough memory for McAfee

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Can I be refunded my purchase as I won't have access to your services? 

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Re: Not enough memory for McAfee

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Apparently my computer does not have enough memory for your product. Is there any way I can get a refund on my purchase as I am unable to use the product?

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