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bobbyhill
Level 8

No Network Detection

I don't know what happened but its either after a windows update or mcafee update and suddenly mcafee cannot detect home network. I tried reinstalling mcafee using the mcpr and mcafee preinstallion as well. I tripled checked my internet and it  works fine.  My subscription is working my time zone is fine. I dont know whats wrong i used superantispyware , malwarebytes to check for anything   and i get nothing I even uninstalled those programs to see if its interfering with mcafee that didnt fix it. I only used mcafee no other anti virus program. So if you need any other information just tell me what you need and how to do it i will check daily because i want to fix this problem

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3 Replies
bobbyhill
Level 8

Re: No Network Detection

Also i used the virtual tech and found nothing wrong

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howard098
Level 7

Re: No Network Detection

Can you pull up your ipconfig?

If you don't know how to:

Click on the windows button, type in CMD

Click on first one. Should have a black icon.

Type in "ipconfig/all" without the quotations.

Right click, select all.

Hit Ctrl+c

Then paste the log into here.

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bobbyhill
Level 8

Re: No Network Detection

ok


i can update in safe mode but when i try to update mcafee in normal mode it cant detect my internet connection but ins afe mode i can update. so whats wrong

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