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daveanddella
Level 7

New Computer old Subscription loading

My old computer's motherboard went out, so I bought a new computer, how do I get McAfee to load without buying another subscription.

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1 Reply
jaymfe
Level 12

Re: New Computer old Subscription loading

Hi,

Open Internet Explorer and login to McAfee account using the link https://home.mcafee.com/Secure/Protected/Login.aspx?ErrCode=PLEASE from your new computer.

Under the My Protection Products section, select the subscription from which you would like a license released.

1.PNG

Find the name of old computer click the Deactivate button to the right.

deactivatesub.JPG

After you have successfully deactivated the license, click on the download button and start downloading and intall McAfee. ( How to install McAfee )

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