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aricas
Level 7

Need help to download but keeps giving error code 12152

it says that I need to wait....I have waited 3 days.  please help. I have 3 laptops and this one just wont download. the other 2 have.

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2 Replies
Dinz
Level 16

Re: Need help to download but keeps giving error code 12152

Hi aricas,

Could you please let us know what type of operating system we use in the computer ?

Also how is the computer connected to internet  ? (dsl/cable/wireless)
Do we have any other security software installed ?

Please get back with the above details and we shall proceed from there.

Regards,

Dinesh K

McAfee Online Community Moderator

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Aldrin
Level 12

Re: Need help to download but keeps giving error code 12152

In addition to that, please run Mc-Preinstall tool, reboot the computer in Safe Mode with Networking and re-try the installation. Hope that works...

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