cancel
Showing results for 
Search instead for 
Did you mean: 

Need Help with Error Message

I am trying to reinstall Mcafee since it is not working for some reason. It does this every 3 months. SO I usually uninstall it and then reinstall. This has been going on since 2009 and for some reason has never been resolved. I have system mechanic and have all the hot keys in the exclude section of system mechanic so my stuff does not get wiped out.

So yesterday I noticed that Mcafee was not working so I decided to unistall, but when  download mcafee to install I got the following message

C:\Users\TORAFA~1\AppData\Local\Temp\McAfeeSetup.exe couldnot be opened, because an unknown error occurred.

Can someone please explain this to me

thank you

1 Reply
Reliable Contributor Peacekeeper
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: Need Help with Error Message

I would suspect system mechanic re the 3 mths issue. Try 3 mths with it uninstalled. The version did not come with firewall and AV did it?

that said I assume you uninstalled via

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

download mcafeesetup from your account again. It might have been offline or downloaded corrupted

McAfee Support Mobile App Available
With the new McAfee Support Mobile App you’ll be able to update, close, and view service requests on your mobile device. The app will also notify you when one of our technical support engineers update a service request. Download the Android version from Google Play and the iOS version from the Apple App Store today!