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ianpadgham
Level 7

My firewall switches off intermittently without my permission, how do I stop it doing this? could it be caused by a virus

My firewall switches off intermittently without my permission, how do I stop it doing this? could it be caused by a virus?

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Moderator
Moderator

Re: My firewall switches off intermittently without my permission, how do I stop it doing this? could it be caused by a virus

Hi

Please confirm whether you are referring to McAfee personal Firewall or Windows Firewall (Check this by opening McAfee GUI and click Web Email Protection tile).

Open Run dialogue by pressing WIN + R

Type services.msc > Hit OK

In Services Window Scroll down to see If you are able to locate Base Filter Engine Service and Windows Firewall Service

Check if these two services are Started and set to Automatic


This is to ensure current status of Firewall installed on your PC. Post back the results to proceed further.

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