I've been trying for weeks to get my McAfee Total protection to work. I've tried and tried to get the "Chat" to work, but it doesn't. I have no Idea how to bet in touch with Mcaffe but they don't respond. I've already tried Norton in the past but it seems to take over my machine. I would switch to something else because of the "no tech support" (W/McAfee), but in that McAfee claims to work in the background, it doesn't. If I could get tech support and get the damdo thing to start working I'd go ahead and keep with McAfee.