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Former Member
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Message 1 of 12

Missing Link to Thread on Email Notification of Replies

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Since the upgrade to your service, the email that arrives into your mail Inbox when there is a reply to your post(s),  no longer contains a link to the original thread.

It would be nice to be able to go straight to the said thread without having to navigate there the long way.

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Reliable Contributor Peacekeeper
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Message 11 of 12

Re: Missing Link to Thread on Email Notification of Replies

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We have many suggestions listed to fix or change I feel we are stuck with the current way as it works ok. so best we only chase the big issues for now.

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Reliable Contributor catdaddy
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Message 2 of 12

Re: Missing Link to Thread on Email Notification of Replies

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Strange ? As mine notifies me and includes the post/thread?

Does it show up as Spam by chance?

Cliff
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Message 3 of 12

Re: Missing Link to Thread on Email Notification of Replies

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No.  Here is the email received re your message -

 

Capture.PNG

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Reliable Contributor Peacekeeper
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Message 4 of 12

Re: Missing Link to Thread on Email Notification of Replies

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Agreed mine shows as below

Hi Peacekeeper,

 *******(Level 8) posted a new reply in Mac Products on 29-01-2018 06:23 AM :

 Re: Internet Security for Mac fails to update

 Auto- update is now working for me, and I did nothing different than before. Maybe there was a problem with McAfee servers? Is it working for anybody else?

Link there.

Reliable Contributor Peacekeeper
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Message 5 of 12

Re: Missing Link to Thread on Email Notification of Replies

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ianmm

Can you post a pic of the email you get minus any private details

 

Former Member
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Message 6 of 12

Re: Missing Link to Thread on Email Notification of Replies

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Please see earlier response.

Reliable Contributor Peacekeeper
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Message 7 of 12

Re: Missing Link to Thread on Email Notification of Replies

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Sorry but your post pic show the link to CDs reply though are you saying it should show the original post link. It still shows the thread.

Former Member
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Message 8 of 12

Re: Missing Link to Thread on Email Notification of Replies

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Thank you for your reply.

I was under the impression that, before the recent community changes, you could go straight to the (individual) discussion(s).  This is part of an email received pre-community update -

 

DO NOT REPLY TO THIS EMAIL. Click the link at the bottom to reply or unsubscribe. You are receiving this message because you have replied to this thread or clicked 'Follow'.

We rely on members like you to report inappropriate content. REPORT ABUSE HERE.

Error attempting to Shred a SINGLE file

created by Peter M in QuickClean and Shredder - View the full discussion

 

You could go direct to the full discussion by selecting the 'View the full discussion' link

 

Reliable Contributor Peacekeeper
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Message 9 of 12

Re: Missing Link to Thread on Email Notification of Replies

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I seem to remember clicking on the link ie View the full discussion opened the post the thread is about . This what it does now.

Clicking on the old links seem to not work in most cases now.

 

 

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Message 10 of 12

Re: Missing Link to Thread on Email Notification of Replies

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Thank you (again) for your reply..

It looks like the way to get to the discussion has changed with the community update.

Or, more likely, I wallow in being a Luddite, and find change sometimes difficult to accept.

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