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nm84
Level 7

Mcafee shutting computer restarting during full time scan

Currently running Mcafee total protection 2012. I am having a problem with my computer restarts everytime during a full scan. Gets to about 10% scan and restarts my computer. Any ideas?

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exbrit
Level 21

Re: Mcafee shutting computer restarting during full time scan

The first thing that would come to my mind would be that it's doing that to protect itself from overheating as the software itself wouldn't do that.

Do you have adequate cooling and are there other applications running at the time of the scan?

It might be worth your while to open a case with Technical Support, it's free via phone or online chat and they could troubleshoot it.

Linked under Useful Links at the top of this page.

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