My Mcafee doesnt let me run a scan when i try to click it nothing happens and the navigation menu comes up empty i still have 277 days of my subscription left what can be the problem?
What OS and do you have IE 7 or better installed? By empty is security centre a blank box?
A blank window is due to the script engine that is not functioning properly.
Verify Java is installed and up-to-date
If Java is not present, install it from http://www.java.com.
If Java is already installed
Try re-registering the Jscript & VBScript as shown:
- Click Start and select the Search box.
- Type the following command and press ENTER:
- Right-click command and select Open as Administrator.
- Type each of the following commands and press ENTER after each one. After each command has run, you see a success or failure message:
I have the same problem. I went to the online `Chat' help.
They took control of my computer and ran the same scripts. It did not fix the problem.
They apologised and told me it was a problem with McAfee (Total Protection) and that new DAT files would be available in 3-4 hours. That was 3+30 minutes ago so hopefully a solution will be forth coming.