when i select a group of folders to be scanned by right-clicking and then selecting scan, it doesn't work. it goes to the finished screen and says that everything is 0. files scanned, infected, etc. i have uninstalled and reinstalled multiple time with different variations of the "MCPR.exe" and "VSCleanupTool" with no success. i am not using IE at all. i think that covers all of the help postings pertaining to this issue. STILL NOT WORKING.
Have you installed any other third party security softwares?
Run Mcafee Virtual Technician from http://mvt.mcafee.com and post me the session id so that i could review the report .
McAfee Online Community Moderator