cancel
Showing results for 
Search instead for 
Did you mean: 
jkalb1234
Level 7

Mcafee manual scan will not scan

when i select a group of folders to be scanned by right-clicking and then selecting scan, it doesn't work.  it goes to the finished screen and says that everything is 0.  files scanned, infected, etc.  i have uninstalled and reinstalled multiple time with different variations of the "MCPR.exe" and "VSCleanupTool" with no success.  i am not using IE at all.  i think that covers all of the help postings pertaining to this issue.  STILL NOT WORKING.

0 Kudos
1 Reply
Dinz
Level 16

Re: Mcafee manual scan will not scan

Hi,
Have you installed any other third party security softwares?
Run Mcafee Virtual Technician from  http://mvt.mcafee.com and post me the session id so that i could review the report .

Regards,
Dinesh K
McAfee Online Community Moderator

0 Kudos