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Mcafee live safe mvt and quick clean

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I have mcafee live safe version 16.0 release name 16.0 R17 quick clean is not cleaning firefox and chrome despite it having been set to clean cookies cache files and history in all browsers also the option to clean  the items below is now missing

Deleted items (in your email) Deleted email from Microsoft Outlook, Outlook Express, or Windows Mail. Sent items (in your email) Sent email from Microsoft Outlook, Outlook Express, or Windows Mail.
 
More importantly when i ran MVT it reported that it did not find any products it can scan
the MVT health check gave the following details
 
   MVT Version : 8.3.0.363 System Information Operating System : Microsoft Windows 7 Home Premium Edition(Build 7601) Service Pack : Service Pack 1.0 Language : 0809 Internet Explorer Version : 11.0 Internet Explorer Language : en-gb System Drive Type : NTFS Physical Memory Available : 2702588 Physical Memory Total : 4194303 Virtual Memory Available : 12292856 Virtual Memory Total : 16933180 System Architecture : Intel64 Family 6 Model 42 Stepping 7Intel(R) Core(TM) i5-2540M CPU @ 2.60GHz Date Time : 01/20/2019 14:15:20 Time Zone : GMT -00:00 Health Check Details Registry 1 Registry key(s) incorrect Expected Registry Value not Present
Expected : 0
Existing : 1
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings CertificateRevocation Expected Registry Key Present
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main Expected Registry Value Present
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main Disable Script Debugger Expected Registry Key Present
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings File 1 file(s) incorrect Excluded File(s) or Folder(s) Present
C:\Users\christos\AppData\Local\Temp\\* Expected Disk Space Available 100.00 MB in
C: Excluded File(s) not Present
C:\Users\christos\AppData\Roaming\Microsoft\Windows\Cookies\*McAfee*.* Process OK Service OK COM OK Expected COM Component Present
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} C:\Windows\system32\vbscript.dll Expected COM Component Server Type Correct
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} C:\Windows\system32\vbscript.dll Expected COM Component File Path Present
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} c:\windows\system32\vbscript.dll Expected COM Component File Present
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} c:\windows\system32\vbscript.dll Expected COM Component Present
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} C:\Windows\system32\jscript.dll Expected COM Component Server Type Correct
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} C:\Windows\system32\jscript.dll Expected COM Component File Path Present
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} c:\windows\system32\jscript.dll Expected COM Component File Present
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} c:\windows\system32\jscript.dll Patches Expected patch(es) not available Expected patch(es) not available
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Existing : Top Issues 2 Top Issue(s) Top Issue: Detected that the remote registry service is not running. This may impact your ability to deploy the McAfee Agent to this system from ePO. Top Issue: Download Install Errors Fix Top Issue: Detected that the Network Discovery is disabled. This may impact your ability to deploy the McAfee Agent to this system from ePO. Top Issue: Detected that the File and Print Sharing is disabled. This may impact your ability to deploy the McAfee Agent to this system from ePO. Top Issue: Detected that the Server service is not running. This may impact your ability to deploy the McAfee Agent to this system from ePO. Top Issue: Detected that the Netbios Protocol service is not enabled. This may impact your ability to deploy the McAfee Agent to this system from ePO. Top Issue: Core Components Failed to install Top Issue: Detected an extension in a partially installed state. Please read the knowledge base for steps to remediate. SYSTEM 2 System's information incorrect Temporary internet files need to be deleted Clear DNS resolver cache Processor meets minimum system requirement RAM meets the minimum system requirement Successfully connected to us.mcafee.com Successfully downloaded file http://download.mcafee.com/products/mvt/mvt/xmlfiles/connectivity_test.txt
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Re: Mcafee live safe mvt and quick clean

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Re firefox issue Mcafee is aware of it

https://community.mcafee.com/t5/Total-Protection/QuickClean-after-latest-update/td-p/612499

Re the other 2 QC should not affect emails nothing in its settings that says do this. The MVT issue also worth a support call though you may need to ask to escalate teh issue to a higher support level as the initial support may not be aware of any such issue

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Message 2 of 2

Re: Mcafee live safe mvt and quick clean

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Re firefox issue Mcafee is aware of it

https://community.mcafee.com/t5/Total-Protection/QuickClean-after-latest-update/td-p/612499

Re the other 2 QC should not affect emails nothing in its settings that says do this. The MVT issue also worth a support call though you may need to ask to escalate teh issue to a higher support level as the initial support may not be aware of any such issue