Once every few hours, It pops up saying You are not protected, And I have to click Fix now and it works again for a few more hours. I tried re installing but that only helped for about a few weeks. It disables the real time virus scanner and the spyware scanner. Also, I looked in my event viewer, And it said Mcafee Real time scanner service is the thing that it messing up. I scanned and no viruses. What's the problem? I have Securty center 9.15 that I got for free from Cox (Downloaded it)
Windows XP, Vista or Win 7 ? Also, do you have any other AV (anti-virus) or AS (Anti-Spyware) installed ? (Products like SpySweeper, Spybot S&D (resident/tea timer), the new Ad-Aware, or AV's like AVG etc).
Normally this happens only on 2 scenarios:
1. There may be some issues with the Hard Drive/ Operating System
2. The computer might be infected by Malware
How old is the computer? If the computer is more than 3 or 4 years old then I believe formatting and reinstalling Windows would be a better idea...
I have the same problem too! it's driving me nuts! I have never had any other antivirus program on this laptop. It came with McAfee, and our campus internet system requires it, so every time it gets disabled, I get kicked off the internet.
Sorry for the inconvenience faced, could you specify the error message diplayed under the Fix button.
May I know are you behind a proxy server at the campus ?
Well, Fast forward two months, Mcafee allowed my PC to be destroyed by a nasty virus. I now ditched Mcafee and went with AVG Free, And no problems since.
Soooo glad Mcafee came with my ISP for free, Or i'd be pretty PO'ed
McAfee does indeed keep disabling itself. Once every hour or so. It used to be only a couple of times a day, but now it's constant.
"Am I Protected" No
I keep using the fix button and it does work, but only briefly.
The message under Am I Protected says "Part of your protection must be fixed"
it always shuts off Computer & Files and E-mail & IM
I'm on Windows XP Professional V 2002 SP3
Intel 6400, 2G of RAM
I'm using McAfee SecurityCenter Version 9.15,
VirusScan Version 13.15 with DAT Version 5960
provided by RCN cable
I also use Malwarebytes Anti-Malware 1.45
I just tried using the McAfee Virtual Technician but it came back with the message:
"McAfee Virtual Technician cannot check your computer"
"Cannot find McAfee products on your system." - Which is clearly not true.
Help!Message was edited by: alan_d on 4/23/10 10:12:53 AM CDT