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Mcafee download problem.

I recently bought a laptop which came with 30days of free internet security. I bought a subscription for a year, just a week back. The problem which i had was, that it did not update. I got an error saying that my internet connection is not proper and to make sure if the connection is working. But the connection was excellent. I opened up a lot of pages. So i tried unistalling it and then again reinstalling. It uninstalled perfectly. But when i try to download from the mcafee site, the download does not take place. It says "webpage cannot be opened". I tried downloading the virtual technician, but i could not download that too. So, basically whatever i try to download from mcafee is not downloading. Please help me out.

OS : windows 7 home premium 64-bit

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4 Replies
Dinz
Level 16

Re: Mcafee download problem.

Hi there,

Could you please try the below steps and let us know the status ;

Click on start – click on start search and type  drivers

From the new window open the folders  - etc

From here right click on Host and select Open with – Choose Notepad to open the file

In this Host file the last line should be 127.0.0.1 local host , anything below that could be removed and save the host file accordingly.

Please try to access http://us.mcafee.com and try to redownload the programs . If you still encounter the same problem , please follow the document from here http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100411 and try downloading ;

Regards,

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Re: Mcafee download problem.

im still having the problem. what do i do ?. flushing dns cache did not work at all.

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Dinz
Level 16

Re: Mcafee download problem.

Hi there,

Please click on Useful links at the top of this page and click on Technical support so that our technicians diagnose the issue and get it fixed for you. 

Regards,

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Re: Mcafee download problem.

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