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Mcafee anti-virus and anti-spyware not updating to 1/2/2013 please help

I USE MCAFEE INTERNET SECURITY 12.1.253

my mcafee anti-virus / mcafee anti-malware 16.1.144 hasn't updated to a newer engine. says last update 12/31/2012 engine version 1392.0 ENGINE CREATION DATE 12/31/2012. I HAVE RUN THE UPDATER MANUALLY & IT SAYS DOWNLOADING UPDATES EACH TIME BUT DOESN'T UPDATE THE NEW ENGINE TYPE DEFINITONS. IT HAS UPDATED EVERYTHING ELSE LIKE ANTI-SPAM , THE FIREWALL, LAST UPDATE 1//2/2013 .WHEN I RUN THE CHECK FOR UPDATES IT DOES GO TO UPDATES DOWNLOADING THEN TO INSTALLING UPDATES BUT ONCE IT FINISHES STILL SHOWS WHAT I POSTED ABOVE. NO NEWER ENGINE DEFINITION UPDATE. IS MCAFEE HAVING ISSUES WITH THEIR SERVERS OR IS SOMETHING POTENTALLY WRONG WITH MY MCAFEE SOFTWARE. I REALLY DON'T WANT TO HAVE TO UNINSTALL IT AGAIN. AND REINSTALL. I'M FED UP WITH MCAFEE AS I'VE HAD NOTHING BUT PROBLEMS WIH THEIR SOFTWARE FOR MANY YEARS. CAN SOMEONE TELL ME IF THE UPDATES ARE CORRECT AT PRESENT TIME ? I THOUGHT IT WOULD UPDATE TO 1.2/2013 BUT NO SUCH LUCH.

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miguelgrado
Level 9

Re: Mcafee anti-virus and anti-spyware not updating to 1/2/2013 please help

this is correct,is last update.not new updates 1/1/2013.mcafee never new updates 25-12 and 1-1

El mensaje fue editado por: miguelgrado on 2/01/13 2:30:19 CST
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