My dad just recently purchased the above mentioned software. I installed it on his computer and we were not able to connect to the internet. I un-installed it, got on Mcafee sites and found out some things to do, such as turn off certain features and adding certain sites to be allowed. I did that, and it worked for about 2 minutes, then blocked it again. Nothing I did from that point on would work. I even tried turning off the firewall. Still no internet. He is going to try and get a refund tomorrow at Walmart or exchange it for something else. If this doesnt work, can someone help me? What is the point of having virus protection for the internet, if you cannot connect to the internet!