I contacted customer service they told me to contact DigitalRiver but with no link. Im not gonna go searching round google for them when i have no security Ive already done the download and reinstall and i have the same problem again now. When this sorted yesterday. Im no tech head i bought the 2yr lisence so i wouldnt have any troubles. I was told in the email that i had a valid product so why am i still being told by my computer to renew my licence. Why was i not given a valid link when ive already said i have no security Please someone HELP Ohhh in my account it says im valid till next yr to
windows vista Home premium service pack 2
intel core 2 Quad
32bit operating system
Please check for the system date and time. If it is wrong correct it.
Right click on the "M' icon or the mcafee icon at the bottom left hand cornor of ur screen click on verify subscription.
And let me know what happens.
( Mcafee Technician Support )Message was edited by: syed.tabrez on 4/16/10 5:51:23 PM CDT
As far as i know my systems time and date are right?????? Not sure how to check this??????????
As for varify subscription it just lights up red and says its expired, Dont leave your PC defenceless
I can supply my account screen print that says im still valid if you like???
Thanks for getting back so quickMessage was edited by: insanetigger68 on 16/04/10 18:00:20 CDT
On the bottom right hand cornor of ur screen do u see the time.....? please check that.
And did u try running McAfee Virtual Technician....? if not please run this tool http://mvt.mcafee.com/mvt/index.asp.
Im running the programme now thanks for the link
Time is 00:26 date is Saturday April 10th 2010
My licence is not due to run out till 25/06/2011
The diagnostic says there isn't a problem
There is some sort of scan going on at the moment should i stop that and see if that helps?????????
Thanks for your help by the way SyedMessage was edited by: insanetigger68 on 16/04/10 18:57:39 CDT
Sorry for the delayed response , I was just checking your account details and I could see that your subscription is due only the next yr .
And if still your Mcafee security center says subscription expired, I would like you to post me with a screen of your security center so that I could have some more insight on the problem .
McAfee Online Community Moderator