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Reliable Contributor exbrit
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Message 11 of 166

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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The best avenue for help with this would be Technical Support linked in my earlier post with my signature.   It's free by phone or online chat.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Thank you for the suggestion about calling support. I may give that a try. I am also considering just switching products. I am not sure. I have turned off updates completely to see if this rectifies the situation and will monitor overnight.

Appreciate all your ideas!

Best,

J.G.

Reliable Contributor exbrit
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Message 13 of 166

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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jameskyker wrote:



Thank you for the suggestion about calling support. I may give that a try. I am also considering just switching products. I am not sure. I have turned off updates completely to see if this rectifies the situation and will monitor overnight.



Appreciate all your ideas!



Best,


J.G.


The whole point is that I've never experienced this and I'm wondering if there is something about your setup that is contributing to this, low resource availability for example, but that would best be measured by the support people.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Hmmm... I seem to doubt low resource availability could be it, but I will test that tonight. Before I stop for the night, I will shutdown and restart. We can see if that has any affect. I run a fairly powerful computer, but I do tend to leave it up for, perhaps, 4-5 days at a time.

Here are some brief specs:

Windows 8

6x 64 bit AMD processor

8 gig of RAM

SSD

$500 graphics card, purchased about 3 weeks ago

Unfortunately, turning off automatic updates did not help. I have turned them back on.

From the log:

Lost focus at 10/20/2014 10:06:02 PM due to C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

Lost focus at 10/21/2014 1:06:01 AM due to C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

Lost focus at 10/21/2014 4:06:02 AM due to C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

Lost focus at 10/21/2014 7:06:01 AM due to C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

If the restart does not help, I will probably contact tech support. You guys seem to have talked me into that.

Moderator selvan
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Message 15 of 166

Re: Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Hi

Did you try disabling Alerts and Notifications which i mentioned in my first response. I suspect that McAfee is trying to notify you of something like accessing the Internet or a local file while your game is running.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Thanks again, everyone, for the suggestions!

Chinthanai, I have disabled the Informational Alerts under View All Settings --> Informational Alerts. We will see what happens tonight! I will postpone the reboot, as this seems like an interesting idea. After this, I will explore the other ideas.

Best,

J.G.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Blast. It still triggered just now at 7:06. I will reboot tonight to see if I still see it overnight then tomorrow consider the other options.

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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Okay, I have just confirmed that it is definitely stealing the focus. Right as soon as the clock hit 7:06, the window lost focus and then briefly returned. I just watched it happen.

k3tg
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Message 19 of 166

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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In post number 3 of this thread Selvan who is a McAfee technician replied to you concerning your issue. Ex Brit mentioned you may want to contact Technical Support and I just wanted to mention that if you do please post the session number of the chat. Selvan can follow up on it and would be able to dig deeper into what is going on.

Tom K3TG

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Reliable Contributor catdaddy
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Message 20 of 166

Re: McUICnt.exe steals the current windows focus every 3 hours. How can I stop this?

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,

                           If I may add to the discussion, have you tried Downloading/Running the latest McAfee Getsusp Tool? It is not a removal tool, however scans your OS/ files and should their be any "Suspicious/Unknown" files contributing to your issues, it will detect and add to the McAfee GTI Base....Just a thought.

                             Please enter your Email Address under "Preferences" before scanning.

                             You can obtain this (Free) McAfee Tool, and other Superb Tools from the following Link

                             

Regards,

Catdaddy

McAfee Volunteer Moderator

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