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McAffe subscription expired before time period

Hi Team

I am from India,I have brought HP envy laptop from US,It has come with preinstalled mcaffe protection for period of 1 year,I have brought this laptop on january 20 th from atlanta ,It was working fine till last saturady i.e, 15 february,till then the time zone was of atlanta and when i changed the time zone to india ,after sometime my mcaffe antivirus is showing an alert like ur subscription will expire in 4 days ,whre as stilll 11 months are there for its expiry,Please suggest me a solution as i have only 2 days left.

Please reply asap

7 Replies

Re: McAffe subscription expired before time period

It has windows 8.1 installed on it

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Message 3 of 8

Re: McAffe subscription expired before time period

Hi abhishek,

Try the below step and post back the outcome..!

> Check to see if there is McAfee's "M" shield icon present on the System tray area. If yes right click the icon and choose Verify Subscription.

> Wait for McAfee to verify your Subscription until you see a confirmation dialogue on the lower right of the screen. Click OK.

> Open McAfee user Interface and see if the Subscription information is correct..!

Re: McAffe subscription expired before time period

i subscription information said like verified ,but again the warning is saying like the product will expire in 1 day,plese help asap

exbrit
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Message 5 of 8

Re: McAffe subscription expired before time period

Are you absolutely sure that your system clock is accurate?  Time, timezone and date - check them all.

Re: McAffe subscription expired before time period

yes i have changed the timezone from atlanta to india i.e utc+5.30 chennai,timezone,pls help

exbrit
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Message 7 of 8

Re: McAffe subscription expired before time period

OK as long as the date is also correct I'd best leave this to Selvan to sort out for you.

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Message 8 of 8

Re: McAffe subscription expired before time period

Hi abhishek,

I will be sending you a Private Message shortly Please Respond to proceed further...!