I have had to reinstall Windows XP, and McAfee will not now install.
I have download it and click run it goes through the process and and at the end get this
McAfee Inegrated Security Platform Installer has encountered a problem and needs to close.
I have had to download AVG for protection now as I am no covered.
Solved! Go to Solution.
Your repair man erred on the side of caution but actually is making a mistake as you should never run 2 antivirus applications together. They can clash and actually allow infection in.
Go to Control Panel >> Security and enable Windows Firewall.
Then go to Control Panel >> Add or Remove Programs
Uninstall Microsoft Security Essentials
If McAfee is mentioned in that program list then uninstall it too.
Reboot if asked to.
Run the MCPR cleanup tool which is listed under Useful Links at the top of this page and reboot immediately it asks you to.
Then go to your online account and reinstall McAfee.
If you want to keep extra anti-malware on hand I recommend one or two of the 3rd party tools half way down this page: https://community.mcafee.com/docs/DOC-2168
Can you clarify what version of XP this is by right-clicking 'My Computer' and selecting Properties. I need to know if it is at least SP2, also how much installed memory there is (RAM) and free hard drive space.
Also have you installed all the necessary applications for internet use such as Java and Adobe Flash/Shockwave players + Reader or Acrobat etc. and updates from Microsoft.
Per the product pages System Requirements:
Supported Operating Systems
Also, are you installing from a CD or your online account?
Another thing to check...
Go to Control Panel, then open Add or Remove Programs and check if you have MSXML 3 installed.
if it's not there please download and install it via the link below: simply download and install the file named msxml3.msi.
after installing it... run the, reboot and reinstall the software from your online account ... post back if it resolves your issue... hope this helps...Message was edited by: Ex_Brit on 07/09/11 2:34:14 EDT PM
That is strange and thanks for getting back quickly. I think the best bet for you is to contact Technical Support online chat as they can link up with you and troubleshoot.
They are available through the link in Useful Links at the top of this page.