I endured the "McAfee and Thunderbird Do Not get along" issue for months with no resolution (this issue has been going on for years with dozens of customer complaints):
On a very good Dell laptop (with 4 MB of memory) I experienced system slow downs, freeze ups, and crashes. Memory usage was constantly extremely high.
I was subject to what I thought was unethical business practices between McAfee and/or Dell (apparently they have some sort of "agreement")
McAfee Engages in Unethical Business Practices!!!!!
Finally, over the Christmas break I removed McAfee from all my home computers and installed avast!, which is FREE and has great reviews in all the tech publications.
My system now runs much faster. No crashes. No freeze ups. No slow downs.
I will never use McAfee again. I will never buy another Dell system unless they can guarantee that McAfee has never been installed on the system.
Question: Is McAfee really malware simply masquerading as an anti-virus program?
Kindly post back the Service Requests that you had received from McAfee Support Representatives after you had problems with McAfee performance issues and Thunderbird issues..!
Well as these forums are paid for by McAfee I can hardly agree with you. Sorry you had problems with McAfee & yes there have been ongoing issues with Thunderbird I am pretty sure not helped by the fact that it undergoes rapid-fire updates almost constantly.
Yes Dell and McAfee have a sales agreement, many manufacturers do the same - to keep costs down... to you the consumer. as well as to them
McAfee is a highly rated anti-malware solution and is, by and large, regarded highly by the business and retail community. OK there are some who seem to be plagued with issues and Technical Support are there to help if they can.
From what I've seen on other brands' support sites, probelms aren't confined just to McAfee. But remember, support sites such as this rarely are used merely to post compliments, but always for problems and considering McAfee has several hundred million customers, it would appear that the vast majority of them are just fine.
If Avast suits you better then good for you and all the best.
.Message was edited by: Ex_Brit on 28/12/13 10:10:00 EST AM
Did you see the third link in the list?
Memory Usage Test to See Which is the Lightest Antivirus Software (eight months ago)
McAfee AntiVirus Plus 2013 was rated 21st.
Avast! Free Antivirus 8.0.1483 was rated #1.
I am now using 9.0.2011. Because my system is running so smoothly I can only assume avast! has made even more improvements.
I have no doubt that you and Selvan are attempting to be good stewards and defend your product; however, the upper echelons of the the McAfee executive team needs to address some very serious defecinces in their products and theior marketing practices.
I'm just simply saying that any software, no matter what brand, has its share of issues. I've used most brands over the years. I'm not a paid employee of McAfee so am open to others' opinions, but as I am a Moderator here, I have to toe the line to a certain extent.
Sorry you weren't advised when a problem was fixed. These things usually just happen and not even we are told when every fix is released.
I wish you good luck in the future.
Edit: I see from Selvan's post above that support tried to contact you on several occasions and couldn't reach you, nor did you respond to their emails.Message was edited by: Ex_Brit on 28/12/13 11:28:24 EST AM