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dasagaphani
Level 7

McAfee turned to red - all are ok

My McAfee Antivirus Plus is turned to red

but Virus and Spyware protection on,web and email protection on, updates current, subscription is active

MVT Version     :    8.1.0.280 report is

Expected Service State Incorrect : Service : McNaiAnn "C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc

Expected Service State Incorrect : Service : mcpltsvc "C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc

Expected process not running : C:\Program Files\Common Files\mcafee\platform\mcsvchost\mcsvhost.exe

Service : HomeNetSvc "C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe" /McCoreSvc

Registry     OK

File     OK

Top Issues     OK

SYSTEM     OK

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2 Replies
catdaddy
Level 20

Re: McAfee turned to red - all are ok

Successfully moved from Live Support to General Discussion > Discussions

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: McAfee turned to red - all are ok

Try running the MVT Self Help - McAfee Virtual Technician

If still experiencing issues,go to your Control Panel/Programs and Features/Select your McAfee products/Remove /Restart. Follow up with the MCPR Tool to remove all remnants.

Then proceed to go to your account and Download and reinstall.

Cliff
McAfee Volunteer
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