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rkuser
Level 7

McAfee subscription Dell Inspiron laptop factory restore

Hi,

I have a Dell Inspiron 15 laptop which came with McAfee preinstalled with a free two year subscription. I regsitered the product with Mcafee during setup. Now I need to factory restore the laptop and there are still a few months to go before my McAfee subscription expires. How do I ensure that after I do a factory restore,  I'm able to run Mcafee for the remaining subscription period. Also, will I need to register with McAfee again? I do not want to create a seaparate McAfee account after factory restore. Do I need to deactivate my current subscription before I do a factory restore? I could not find any definitive steps. Any help would be appreciated.

Thanks

RK

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exbrit
Level 21

Re: McAfee subscription Dell Inspiron laptop factory restore

Before doing the restore if possible uninstall McAfee first in the normal way, via Control Panel.  That frees up the license on the account page.

Once you've got the machine up and running again then simply go to your online account and reinstall.

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